Returns & Exchanges

At Be & Care, your satisfaction is our priority, which is why we offer a 30-day return window for unopened and unused beauty products. If your order doesn't meet your expectations, we are committed to making it right with a seamless exchange or refund process.

Return Process

• 1.
  Initiate Your Request

  Log into your Be & Care account and navigate to your order history to select the items you wish to return and receive a Return Authorization number.

• 2.
  Prepare Your Package

  Securely pack the unused items in their original packaging, ensuring all protective seals are intact to qualify for a full refund.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email to your parcel and drop it off at any authorized courier location.

• 4.
  Quality Inspection & Refund

  Once our beauty experts inspect the returned goods, we will process your refund or exchange within 5-7 business days to your original payment method.